TELEMARKETING SOFTWARE FOR CALL CENTERS
Improve the performance of your business cell.
Boost your sales force's efficiency with our telemarketing software. Designed to maximize your results, our solution lets you manage and optimize your telephone prospecting campaigns with advanced features like automatic dialer, CRM integration and lead management.
Our solution
Boost the growth of your call center with our solution.
Increase your efficiency with our telemarketing software. Your agents can easily contact a large number of prospects, monitor conversations in real time and analyze the performance of each campaign. Whether you're an SME or a large corporation, our tool is ideal for optimizing your customer interactions and boosting your sales.
Easily create your call campaigns
Simplify the creation and management of your campaigns with advanced features such as predictive dialing and intelligent routing.
Boost your prospecting efficiency
Your agents maximize their productivity and convert more prospects into customers. An ideal solution for boosting sales and improving customer relations.
Analyze your results in real time
Optimize your strategy in real time with tools like integrated CRM and performance tracking. Adjust your approach to boost conversions and customer satisfaction.
Artificial Intelligence
Stand out from your competitors with our A.I. technology.
With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity.
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100% customizable technology
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Solution hosted in France
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Fast, easy deployment
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I.A. available in 7 languages
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Growth gas pedal
Our Features
Explore the key features of our telemarketing software.
Thanks to our telemarketing software's many features, you can optimize your campaign management and improve your interactions with prospects and customers.
Multi-campaign phoning
With our telemarketing software's multi-campaign phoning function, agents can alternate between different call campaigns according to market needs and priorities. This approach maximizes the number of successful contacts and optimizes resource management.
Responder detection
The answering machine detection feature in our telemarketing software prevents unnecessary calls to voicemail. Agents can quickly move on to the next call, improving efficiency and maximizing direct contact with prospects.
Predictive dialing
Our telemarketing software uses predictive dialing to automate and optimize the calling process. This feature improves efficiency by limiting unanswered calls and waiting times, enabling agents to maximize their selling time and reach more prospects.
Call Blending
With Call Blending, our telemarketing software offers an efficient solution for handling both inbound and outbound calls. This feature enhances agents' flexibility and responsiveness, enabling better campaign management and increased overall productivity.
Intelligent routing
Thanks to intelligent routing, our telemarketing software ensures that each call is directed to the agent best equipped to respond to the customer's request. This maximizes campaign efficiency, reduces abandonment and significantly improves customer satisfaction.
CRM and business tools integration
Thanks to CRM integration, our telemarketing software automatically synchronizes customer data and call histories. This feature ensures more personalized interactions and maximizes conversion rates, by providing a unified, detailed view of each contact.
Your benefits
Launch high-performance call campaigns with ease.
Quick Contact
Contact your customers quickly and efficiently.
Our telemarketing software helps you automate and manage your outbound calls. Thanks to its advanced features, your agents can contact a large number of prospects quickly, increasing sales opportunities. Ideal for effective telephone campaigns.
Customer satisfaction
Improve customer satisfaction.
With telemarketing software, you can improve customer satisfaction through precise management of outgoing calls. It optimizes response times and ensures personalized follow-up, strengthening customer relations and maximizing sales opportunities.
Productivity
Boost your agents' productivity.
With our telemarketing software, boost your agents' productivity with advanced features such as intelligent routing and real-time performance monitoring. This solution enables efficient management of call campaigns, optimizing every interaction with prospects.
CRM connection
Easily connect our solution to your CRM!
Our telemarketing software is intuitive, fully secure and 100% customizable.
Easily connect any of the 40 compatible business or CRM applications and improve your customer relations for years to come!
Deploy our solution
In less than 24 hours, our solution is deployed in your department.
Connect your CRM
Connect your CRM or business applications quickly and easily.
Develop your results
Implement a winning customer relations strategy!
Our expertise
Propose an increasingly personalized customer experience.
With digiCONTACTS, take advantage of a high-performance, intuitive and 100% secure solution to facilitate the management of your interactions while improving your productivity.
Successful calls
Conversations per hour
More and more productivity
Our Answers
Questions Frequently asked questions
Find out all the answers to your most frequently asked questions about our telemarketing software!
Telemarketing software is a technological solution designed to optimize the management of telephone calls and sales campaigns. It centralizes customer and prospect data, enabling teams to contact leads efficiently. This software often incorporates advanced features such as dialer dialing, intelligent call routing and conversation recording, making it easier to manage interactions.
Thanks to an intuitive interface, telemarketing software provides an overview of campaign performance, including lead tracking, results analysis and call script management. It usually integrates with CRMs to synchronize data in real time, ensuring personalized exchanges and better customer relationship management. In short, telemarketing software is an indispensable tool for any company seeking to maximize its sales potential and improve the efficiency of its teams.
The use of telemarketing software offers many advantages for contact centers, customer services and marketing teams. This type of software optimizes call campaigns, automating dialing and efficiently managing prospect lists. It reduces waiting times and improves agent productivity by providing them with relevant information in real time.
Telemarketing software also facilitates customer segmentation, enabling more targeted and personalized communication strategies. What's more, it offers tracking and analysis functionalities, enabling campaign performance to be measured and strategies to be adjusted according to the results obtained. By integrating this type of solution, companies can increase their conversion rates, improve customer satisfaction and maximize their return on investment.
The use of telemarketing software offers many advantages for contact centers and sales teams. This type of solution enables telephone campaigns to be automated, improving agent productivity thanks to features such as *automatic dialer*. By centralizing customer and prospect data, the software facilitates relationship management and performance analysis. This enables strategies to be adjusted in real time to maximize efficiency.
In addition, telemarketing software often integrates customer relationship management (CRM) tools, enabling better organization of information and more consistent communication. It also offers options for segmenting and personalizing campaigns, increasing the chances of conversion. In short, this tool is essential for improving the quality of interactions, increasing sales and optimizing prospecting processes.
Telemarketing software can significantly improve sales by optimizing prospecting and conversion processes. By automating outbound call campaigns, it enables you to reach more prospects in less time. This type of software also offers segmentation and targeting features, helping to tailor messages to the specific needs of each customer group.
Thanks to CRM integration, agents can instantly access relevant prospect information, facilitating exchanges and increasing conversion rates. What's more, integrated analysis tools enable performance to be monitored in real time, adjusting strategies to maximize results. Ultimately, the use of telemarketing software helps to increase team productivity and generate sales more efficiently.
Telemarketing software plays a crucial role in the efficient management of marketing campaigns. It enables databases to be structured and segmented, ensuring precise targeting tailored to each group of prospects. Thanks to automatic dialing technology, the software optimizes agents' time, reducing waiting times and increasing the number of contacts per hour.
In addition, it provides tracking and analysis tools for detailed reporting on campaign performance. This information is essential for adjusting your strategies in real time and improving return on investment (ROI). Integration with a Customer Relationship Management (CRM) system centralizes all data, facilitating personalized interactions and overall relationship management.
In short, telemarketing software improves the structuring, efficiency and productivity of your marketing campaigns, enabling you to better achieve your sales objectives.
Free demonstration
Improve the performance of your call center today!
We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed!
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No obligation
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From 1 station
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Installation in less than 24 hours
