CUSTOMER RELATIONS SOFTWARE FOR NEW ENERGIES
Boost your prospecting with our customer relationship solution.
Facilitate the energy transition with cost-effective, high-performance solutions. Our call center software helps you gain productivity, increase visibility and boost sales.
Your needs
Adopt our dedicated solution and manage your business efficiently.
Our expertise is dedicated to new energies and the ecological transition. Take advantage of our tailor-made support, combining quality, mastery of marketing, IT and telephone tools to optimize your customer relations and accelerate your growth.
Omnichannel: Centralize and optimize all your customer interactions
Efficiently manage your exchanges with customers and prospects across all communication channels for a smooth, high-performance relationship.
Predictive dialing: Boost your outbound calling campaigns
Increase your contact rates and improve your agents' productivity with automated, optimized call management.
Single interface: centralize your prospects and contacts on a single platform
Manage all account information in one place, and get full context before every call.
Artificial Intelligence
Stand out from your competitors with our A.I. technology.
With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity.
-
100% customizable technology
-
Solution hosted in France
-
Fast, easy deployment
-
I.A. available in 7 languages
-
Growth gas pedal
Our Features
The key functions of our software for the energy sector.
Thanks to its many features, our software improves both the quality of your answers and your productivity, guaranteeing efficient management of the customer journey.
Creation of call campaigns
Create call campaigns quickly and easily. Automatically load your call files from a CSV file or from your CRM. Use all channels: phone, email, sms, whatsapp.
Outbound call engine
Automatically initiate calls from a list of phone numbers loaded from our call center software. 3 dialing modes: preview, progressive and predictive.
Supervision tools
Supervise your sales force's activity in real time, via a customizable dashboard featuring several widgets, and interact with them (listening, blowing, ...).
Call script
You can integrate a telephone interview guide to optimize your sales reps' sales efficiency.
Performance statistics
Statistical data gives you a complete overview of your sales force's activity and performance.
CRM and business tools integration
Our call center software integrates seamlessly with your CRM, allowing you to personalize your exchanges with customers/prospects.
Our expertise
Improve customer relations in your company.
With digiCONTACTS, take advantage of a high-performance, intuitive and 100% secure solution to facilitate the management of your interactions while improving your productivity.
Experience in customer relationship management
Available features
Users satisfied with our services
CRM connection
Easily connect our software with your CRM.
Our automatic call distribution software is intuitive, fully secure and 100% customizable.
Easily connect any of the 40 compatible business or CRM applications and improve your customer relations for years to come!
Deploy our software
Our software is deployed in your department in less than 24 hours.
Connect your CRM
Connect your CRM or business applications quickly and easily.
Develop your results
Implement a winning customer relations strategy!
Free demonstration
Improve performance at your dealership today!
We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed!
-
No obligation
-
From 1 station
-
Installation in less than 24 hours
