FRESHDESK CUSTOMER RELATIONS & CRM SOFTWARE
Optimize your customer service by connecting our solution to Freshdesk.
Boost your support responsiveness by linking digiCONTACTS to Freshdesk. Your agents can manage calls and tickets from a single interface, increasing their day-to-day efficiency.
Your needs
Centralize your calls and tickets by linking Freshdesk to digiCONTACTS.
Connect Freshdesk to digiCONTACTS to centralize calls and tickets. Your agents can access customer information in real time, and create or update requests without having to switch interfaces. Save time and improve the customer experience.
Instant synchronization of tickets and calls
Each call displays the related Freshdesk ticket: your teams have key information in real time and can act immediately from our interface.
Reduce handling and duplicate actions
No more double-entry: all Freshdesk information is available in our interface. Your agents can work faster, without unnecessary handling.
Combined dashboards for support management
Combine calls and tickets in a single dashboard. Analyze performance, adjust priorities and manage your service in real time.
Artificial Intelligence
Stand out from your competitors with our A.I. technology.
With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity.
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100% customizable technology
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Solution hosted in France
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Fast, easy deployment
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I.A. available in 7 languages
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Growth gas pedal
Our solution
Quickly connect our solution to Fresdesk CRM!
Integration between digiCONTACTS and Freshdesk is quick and easy. In just a few clicks, your calls and tickets are synchronized, without any complex configuration. Your teams can work efficiently from the moment the connection is set up.
Deploy our solution
In less than 24 hours, our solution is deployed in your department.
Connect Freshdesk
Connect Freshdesk to our solution quickly and easily.
Develop your results
Implement a winning customer relations strategy!
Free demonstration
Boost your strategy by coupling Freshdesk and digiCONTACTS!
We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed!
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No obligation
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From 1 station
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Installation in less than 24 hours
