MICROSOFT CUSTOMER RELATIONSHIP & CRM SOFTWARE
Instantly boost your performance with Microsoft Dynamics 365.
Boost your call center's customer experience by connecting our solution to Microsoft Dynamics 365. Your sales and support teams will gain in productivity.
Your needs
Gain in efficiency by associating Microsoft Dynamics with our solution.
Combine Microsoft Dynamics 365 with the digiCONTACTS solution to centralize customer data, synchronize exchanges and streamline actions. Your teams gain in efficiency, reduce errors and access a complete view of the customer for better relationship management.
Unified customer data in real time
Each exchange opens the Dynamics 365 customer file. Your teams can access key information in real time, for smooth, fast, personalized service.
Faster agents and simplified workflows
Agents work from a single interface: forms, tickets, reminders. Fewer errors, greater efficiency and an optimized customer experience.
Cross-referenced indicators for better management
CRM and relational data are cross-referenced for precise management. Simply track your performance and adjust your actions in real time.
Artificial Intelligence
Stand out from your competitors with our A.I. technology.
With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity.
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100% customizable technology
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Solution hosted in France
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Fast, easy deployment
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I.A. available in 7 languages
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Growth gas pedal
Our solution
Quickly connect our solution with Microsoft!
Connecting digiCONTACTS to Microsoft Dynamics 365 is quick and uncomplicated. In just a few steps, your calls and CRM data are synchronized, enabling your teams to become more efficient from day one, without changing their habits.
Deploy our solution
In less than 24 hours, our solution is deployed in your department.
Connect Microsoft
Quickly and easily connect Microsoft to our solution.
Develop your results
Implement a winning customer relations strategy!
Free demonstration
Boost your strategy by coupling Microsoft and digiCONTACTS!
We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed!
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No obligation
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From 1 station
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Installation in less than 24 hours
